The course systematizes delivery manager competencies for project and portfolio oversight. It covers engagement models, finance, contracting, and delivery artifacts.
Language of course:
Ukrainian
Format of the event:
Online
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Course overview
Description generated based on course syllabus and open data.
Delivery Manager: skills and tools of delivery management
The program focuses on practical delivery control and execution: commercial and business engagement models, contract lifecycle stages, delivery financial models, client and vendor communication structure, delivery plan design, and essential artifacts.
Who it fits / who it does not: Delivery Manager and adjacent roles
Fits:
- Project Manager in IT, Scrum Master, Project Coordinator.
- Entry‑level Delivery Manager transitioning from PM to delivery management.
- Senior Project/Program Manager, Team Lead or Engineering Manager.
- PMO Lead or Head of Project Management aiming to unify the delivery framework.
Does not fit:
- Those expecting purely technical training without management components.
- Beginners without team experience and basic PM background.
- Roles outside IT projects where delivery management is not applied.
Problem → outcome in delivery management
- Unclear business engagement → selection and description of a suitable commercial/engagement model.
- Blurry contract lifecycle → structured lifecycle with control checkpoints.
- Opaque project economics → delivery financial model (costs, margin, risks).
- Communication gaps with the client → agreed channels, RACI and escalation rules.
- No planning system → coherent delivery plan and artifacts package.
- Metric difficulties → KPI/OKR set for delivery and quality control.
Comparison with alternatives for the Delivery Manager path
- Self‑study via articles: fragmented knowledge; limited link to contracts and P&L.
- Generic PM courses: project management focus; little on financial models and delivery governance.
- Pure engineering track: strong technical depth; lacks client interaction and business frameworks.
Outcomes from completing the Delivery Manager program
- Role map of the Delivery Manager and accountability for portfolio and unit P&L.
- Set of commercial/engagement models for presales and opportunity assessment.
- Defined contract lifecycle with artifacts and control events.
- Delivery financial model: revenue/cost plan, margin, cash‑flow, risk scenarios.
- Communication framework: RACI matrices, stakeholder maps, escalation channels.
- Delivery plan: metrics, SLA/OLA, quality, change, handover, acceptance.
Course Description
Master the latest tools of a delivery manager to effectively control and implement projects.
In the course you will learn
- commercial and business interaction models- stages of the contract life cycle - how to calculate financial models of your delivery and establish effective communication with the client - how to create a delivery plan and necessary artifacts for the project
Evaluation
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