Course overview
Description generated based on course syllabus and open data.
The course focuses on practical Operations Management: value stream design, metrics, quality, and bottleneck control. Lecturer: Artem Karpenko (Former Head of Talent/COO, Proxify), Lean Six Sigma Black Belt (ICBB), Executive MBA (ongoing, Berlin).
Who it suits and who it does not (Operations Management focus)
Suitable if your role involves operational management
- Department heads who need demand–supply alignment and cross-team coordination.
- Operations managers seeking structured tools: PDCA, Lean, Design Thinking, budgeting, OPEX in services.
- Business owners and entrepreneurs aiming to systemize processes and detect bottlenecks.
- Project/Product managers planning workload, work-in-progress, and resources.
Not suitable if
- You do not plan to work with processes, metrics, or operational standards.
- You expect only theory without analytics or practical assignments.
Process problems → expected learning outcomes in operations
- Fragmented functions → aligned value stream map with throughput, inventory, and cycle time.
- Opaque KPI → department-level metric map and priority logic.
- Recurring defects → basic quality approaches (variation, stability, control limits) and corrective actions.
- Bottlenecked workload → detection and management of flow constraints.
- Plan–actual gaps → PDCA cycles and structured problem solving.
Operational management: comparison with alternatives
- Self-study: flexible but fragmented; this course offers an integrated Operations Management system with examples.
- Long programs (MBA/EMBA): broader management scope; here the focus is operations, metrics, and quality.
- On-the-job learning: depends on environment; here you get structured cases and proven tools.
What you will build after completing the operations curriculum
- A value stream map and constraint diagnostics.
- A metric map and a basic prioritization system.
- A documented process with flow parameters: inventory, speed, capacity.
- A quality approach to reduce variation and improve repeatability.
- A PDCA procedure and a root-cause analysis template.
Operations Management program and tools
Value stream management (operations)
Value Stream Mapping, inventory, throughput, cycle time; recruiting process as an example.
Priority system and structured problem solving
Problem framing, group cases, optimizing processes with dependencies.
Quality and process stability
Variation, repeatability, control, and corrective actions.
Business process analysis and metrics
Department-level KPI, metric–goal linkage, PDCA, Design Thinking, budgeting, OPEX in services.
Lecturer facts
- 14+ years in operational management (automotive, finance, marketing, recruiting, IT; startups and mature firms).
- Lean Six Sigma Black Belt (ICBB); Executive MBA (Berlin, in progress).
- COO experience: scaling operations and managing high-volume process events.
Quality standards (PMI)
The course aligns with Project Management Institute requirements. Completion yields 19.5 contact hours (PDU).
Course Description
Lecturer
Artem Karpenko
Former Head of Talent (COO) at Proxify
- 14+ years of operational management experience in automotive, financial, marketing, recruiting, and IT businesses - from startups to 20-year-old companies- received Lean Six Sigma Black Belt (ICBB) certification. Currently, he is improving his skills at the Executive MBA Berlin- at Proxify, thanks to an effective operational management strategy, he achieved 200%+ hypergrowth- knows in detail what 20,000 candidates per month, 17,000 spare parts in the warehouse, 65 subordinates, 180,000 operations, or 2 million screen events per day are - and how to manage them successfully
This course meets the quality standards of the international Project Management Institute. You can get 19.5 contact hours (PDUs) for completing it.
