Course overview
Description generated based on course syllabus and open data.
Unify processes into a transparent system using Business Process Model and Notation. BPMN 2.0 provides a common language for events, tasks, gateways, and rules, enabling analysis, governance, and future automation.
- Format: live online, 6 weeks, 11 sessions.
- Instructor: Iryna Kryuchkova (16+ years in process automation).
- IIBA Endorsed: up to 17.5 PD hours/CDU.
Who BPMN Notation suits / who it does not
Suitable for BPMN 2.0 work
- Business analysts, systems analysts, product/project managers.
- Operations managers, process owners, RPA/low‑code teams.
- Quality specialists responsible for policies and SOPs.
Not suitable
- Those seeking programming training instead of modeling.
- Those not ready to document processes and maintain diagrams.
Problem → outcome with BPMN Notation
- Scattered process knowledge → a single process map with events and tasks.
- Chaotic approvals → clear swimlanes/pools with roles and accountability.
- Unclear execution variants → explicit gateways and token simulation.
- Ad‑hoc decisions → DMN decision models and agreed rules.
Comparison with alternatives
BPMN vs Flowchart
BPMN 2.0 provides formal semantics, events, messaging, and tokens; flowcharts do not scale to complex scenarios.
BPMN vs UML Activity
BPMN is more business‑friendly, with real‑world process elements (pools, messages, events).
BPMN vs text SOP/instructions
Text is hard to validate for completeness and variants; BPMN makes flows and exceptions visible.
BPMN + DMN
Combining BPMN and DMN separates flow from rules, easing model maintenance.
Learning outcomes with BPMN Notation
BPMN 2.0: events, tasks, lanes
- Create diagrams with tasks, events, gateways, lanes, and pools.
- Model subprocesses, message exchanges, data, and exceptions.
Business Process Model and Notation + DMN
- Build DMN decision tables and integrate them with BPMN processes.
- Validate token flow and compliance with governance.
BPMN tools and practice
- Work with modeling tools; select the right level of detail.
- Capstone project based on own processes and final presentation.
Course Description
Course features: Practical tools of BPMN 2.0 You can't model processes on theory alone. That's why we've designed each lesson in such a way that you can immediately apply the knowledge you've gained in practice. Developing a holistic course project During your studies, you will model your own company's processes step by step, implementing additional tools with tokens, events, and branches. As a result, you will present your own project, which can be the beginning of future process automation in your company. IIBA Endorsed Course This course is approved by the International Institute of Business Analysis (IIBA). Students can receive 17.5 contact hours (PD hours or CDUs) for completing the program.
Lecturer: Iryna Kryuchkova - Former Vice President of Community Development at IIBA Ukraine Chapter and Member of the Board of Directors - Has 16 years of experience in business process automation and more than 10 years in teaching business analysis (300+ students) - Developed the competence of more than 400 business analysts as Associate Director of SoftServe Business Intelligence Office - Automated processes at Ukrainian pharmaceutical production, in government agencies and large international companies - Created a line of training products for business analysts at SoftServe - Launched the analytical part of reengineering all processes related to the lives of more than 13 thousand employees within SoftServe
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