Business Analyst in IT: end-to-end product business analysis

Course overview

Description generated based on course syllabus and open data.

Business Analyst in IT: concise course overview (BA in IT)

The curriculum spans the full product business analysis cycle: from need discovery and requirements definition to process modeling and presenting solutions to stakeholders. Practice is based on a real business case.

Instructor and background (IT Business Analyst)

• Nata Nazar — 11+ years in IT business analysis.
• Led the Business Analysis Office at SoftServe (team up to 400 analysts).
• Co‑founder of a 3000+ Business Analysis Community.
• Former Director of Service Excellence and Change Management CoE at SoftServe.
• Initiated an innovation hub for idea testing and market research.
• Program aligns with approaches of the International Institute of Business Analysis (IIBA).

Who it fits / who it does not (Business Analyst in IT)

Fits

• Junior BAs (up to 1 year) who need structure for requirements, processes, and artifacts.
• IT switchers (technical roles) who need BA foundations: terminology, elicitation, BPMN modeling.
• Non‑IT switchers (finance, PM, marketing) who build a portfolio with a course project.

Does not fit

• Those expecting instant results without independent practice.
• Those not planning stakeholder communication or documentation work.
• Those seeking theory only without case walkthroughs.

Problem → outcome for a Business Analyst in IT

• Unclear product goals → Defined business objectives and problem statement.
• Vague requirements → Categorized requirements and aligned artifacts (use cases, acceptance criteria).
• Undefined processes → BPMN diagrams from user and business perspectives.
• Complex stakeholder dynamics → Stakeholder map, roles, expectations, and engagement channels.
• Lack of user profile → User persona, empathy map, user journey with prioritized pains and value.
• Uncertain market niche → Market and competitor analysis with comparable criteria.

Comparison with alternatives in IT business analysis

• Self‑study: + flexibility; − fragmented knowledge and limited feedback.
• University programs: + fundamentals; − less focus on product BA practice.
• Short webinars/micro‑courses: + targeted topics; − not a full BA in IT lifecycle.
• 1‑to‑1 mentoring: + personalization; − narrower scope and higher cost.

Outcomes from completing the course for a Business Analyst in IT

• Competencies in business context, documentation, and market analysis are formed.
• Requirements elicitation and structuring are practiced; use cases and acceptance criteria are produced.
• Processes are modeled in BPMN with clarity and testability in focus.
• User persona, empathy map, and user journey are described for key segments.
• A business model canvas is developed and competitive analysis is conducted.
• Solutions are visualized and presentation materials for stakeholders are prepared.

Format and deliverables (BA in IT)

• Duration: ~12 weeks; ~24 sessions.
• Live webinars, case reviews, course project with mentor feedback.