Course overview
Description generated based on course syllabus and open data.
This program focuses on a systematic approach to business process optimization and practical process management. Mentor: Oleksandr Prykhodko, COO at Laba. Guest lecturer: Roman Miroshnychenko, CEO of BlaBlaCar Ukraine.
Who benefits from business process optimization, and who does not
Best suited for
- COOs, heads of departments, project/product managers;
- SMB owners building process management foundations;
- analysts and change agents working with KPIs and process mapping;
- logistics, e-commerce, FMCG, services, and IT teams.
Less suitable for
- roles not involved in processes or operational decision-making;
- cases expecting turnkey implementation without team engagement;
- requests limited to niche tools without core methodology.
Problem → outcome in process management
- Problem: unclear roles and duplicated tasks → Outcome: process documentation, RACI, accountable ownership.
- Problem: rising costs and bottlenecks → Outcome: loss detection, load balancing, Lean-based waste removal.
- Problem: weak KPIs and no improvement cycle → Outcome: process metrics, funnels, analytics for PDCA.
- Problem: fragmented org structure → Outcome: functional model aligned with core processes.
- Problem: scaling uncertainty → Outcome: optimization roadmap and experiment plan.
Comparison with alternative ways to optimize processes
Self-directed learning
Broad sources but more time to filter methods and validate practices.
One-time audit/consulting
Delivers quick recommendations, yet the team may not retain capabilities to sustain changes.
General management programs
Valuable for strategy, often without depth in process mapping, KPIs, and operational scenarios.
Outcomes and competencies after a business process optimization course
- process structuring: SIPOC, BPMN, regulations, and flow maps;
- bottleneck and waste detection, prioritization of improvements;
- baseline process KPIs and monitoring approach;
- organizational structure aligned to core processes;
- a practical improvement plan focused on efficiency and costs.
Experts and experience in process management
Oleksandr Prykhodko — COO at Laba
- 10 years in FMCG, e-commerce, and consulting (Amazon, P&G, Ministry of Economy of Ukraine).
- Led Amazon EU planning; optimized warehouse and driver load forecasting, adding 24M parcels/year throughput.
- Launched financial and business analytics for 3600+ state enterprises (> $60B assets) with the Ministry of Economy.
- At P&G delivered supply chain changes (> $2M savings) and set up sales planning in Eastern Europe (+$3.6M turnover).
Roman Miroshnychenko — CEO, BlaBlaCar Ukraine
- 11 years in operational management of international logistics and product IT companies.
- Ex-COO EECA at DiDi Chuxing: launched Kazakhstan project, ~20% market share in 2 months.
- Ex-COO Uber Ukraine: initiated partner leasing with ULF Finance and Renault (1000+ cars).
Course Description
"Lecturer
Oleksandr Prykhodko
Chief Operating Officer of Laba
- 10 years of management experience in FMCG, e-commerce and strategic consulting (Amazon, P&G, Ministry of Economy of Ukraine)- former Head of Planning at Amazon in Europe, where he increased the system's throughput by 24 million parcels annually by optimizing warehouse and driver workload forecasting- as a senior consultant, he launched a financial and business intelligence system for 3600+ state-owned enterprises with total assets of more than $60 billion with the Ministry of Economy of Ukraine- as Head of Logistics for national distributors at P&G, implemented supply chain change projects with total savings of >$2 million- launched a sales planning system in P&G for Eastern Europe, increasing turnover by $3.6 million
Invited lecturer
Roman Miroshnichenko
CEO of BlaBlaCar Ukraine
Roman has 11 years of experience in operational management in logistics and product IT companies of international level.
Former COO of the EECA region at DiDi Chuxing, where he launched a project in Kazakhstan from scratch and managed to gain 20% of the market in the first 2 months. He also held the position of COO of Uber Ukraine and initiated a partnership leasing program with ULF Finance and Renault, contributing to the emergence of 1000+ new cars."
